Booking Terms & Conditions
PROCESSING OF PERSONAL DATA
In accordance with the provisions of Law 15/1999 of 13 December on Protection of Personal Data, you agree that personal data provided at the time of booking are included in a file owned by Hotel/Apartamentos Ciudad de Lugo onwards the company, established in Carril das Hortas, 29 CP.: 27002 Lugo, Lugo ( España) , for managing the reserve system, the processing of your application, control and management of the relationship with Web users who process reservations and for statistical studies users registered in said web to design improvements in the services provided. All form fields marked as mandatory must necessarily be filled for the correct processing of their applications. The personal information you provide will only be disclosed to third parties in compliance with legal obligations or with your prior consent. The user expressly agrees that the bank details provided are used to address the possible penalties to cancellations or no-show set in the conditions of the fare. The processing of their reserves imply the aforementioned treatment, so you can not carry out the process in case of opposition.You may at any time exercise their rights of access, rectification, cancellation and opposition as more indicated below.
ACCURACY OF DATA
The user, in any case, the veracity of the data provided, the company the right to deny service to any user who has provided false information, without prejudice to other actions that may be Lawful. Likewise, the user must be duly authorized to provide data to third parties. Only with the consent of future hotel guests, the user can enter their names in the distribution section rooms. Such information, which allows the hotel of your choice to procure a better service to its guests, is optional, so that its appropriation by the user implies, in its sole liability, assumption of the duty to inform those of the content of our Policy privacy prior to the provision of personal information.
DATA PROCESSING IN NAVIGATION
a) The domain name provider (ISP) and / or IP address that gives them access to the network. For example, a provider user xxx only be identified by the domain xxx.es and / or IP address. This allows us to compile statistics on the countries and servers that most visit our website.
b) The date and time you access our site. This allows us to check times more traffic and make the necessary adjustments to avoid saturation at peak times.
c) The Internet address from which the link that leads to our website. With this data, we know the effectiveness of different banners and links pointing to our server, to promote those that offer better results.
d) The number of daily visitors to each section. This lets us know the most successful areas and increase and improve their content so that users get a more satisfactory result.
They allow us to obtain the following information:
a) The date and time of the last time you visited our website.
b) The design of contents that the user chose during your visit to our website.
c) Security elements involved in controlling access to restricted areas.
While the information obtained is, in principle, totally anonymous, pursuant to Report 327/2003 of the Spanish Agency for Data Protection are informed users that the data above will be added to a database of personal data company for the purposes detailed above, the user can exercise their rights of access, rectification, cancellation and opposition as indicated below.
Also employ remarketing tool Google Adwords. This tool allows you to post on the Google content network (more details on the Google Content Network here: Adwords ads based on user previous visits to our website. To do this, some of the pages of our website include a code called " remarketing tag. "These tags allow you to read and set cookies on your browser in order to determine the specific type of ad that is displayed to the user, depending on items related to your visit to our website, for example, Navigation circuit chosen, the specific pages visited or actions on the same have been made. remarketing lists thus created are stored in a database server of Google, which stores all cookie ID associated with each list or category of interest. The information obtained can identify only a particular browser, Google can not only identify the particular user with this information (More information about remarketing tool at the following link: Adwords
For the company, this information may only be associated with a specific user if that user is identified on the web, for example for completing this booking process. In this case the data thus obtained will be reported to the company for marketing purposes and segmentation of web users to design marketing campaigns according to the interest shown during browsing, incorporating the data into a file of that entity for the purposes outlined. To object to the processing and communication mentioned above, the user has the option of disabling cookies, as outlined below:
The user has the option not to receive cookies or be informed of its location by setting your browser accordingly. However, if you disable cookies, you may not be able to use all the features of the web.In respect to remarketing to cookies, the user can disable cookies from Google, visit the advertising page disqualification of Google.Also DoubleClick can disable cookies by visiting the DoubleClick opt page (in English). to disable the use of third party cookies, users can also visit the disqualification of the Network Advertising Initiative (NAI, Network Advertising Initiative) (English page)). At any time you may exercise your rights of access, rectification, cancellation and opposition as indicated below.
FILE FOR ADVERTISING PURPOSES
The rights of access, rectification, cancellation and opposition may be exercised by letter accompanied by a copy of your ID to the Head of the file that corresponds to the address indicated below:
- Paraty Hotels Ltd. C / Jaen 9, bldg 212 of Gaul 11, CP 29 004 (Malaga)
- Hotel/Apartamentos Ciudad de Lugo- Carril das Hortas, 29 CP.: 27002 Lugo, Lugo ( España) CANCELLATION POLICY / no-shows
RESPONSIBILITY OF THE HOTEL
Access to the site does not in any case the existence of a business relationship between user and company. The website only provides information about the hotel rooms vacant at the time of requesting such information, so if you make a reservation online, is dealing directly with the hotel and not the portal. The print version of the booking locator serves when you go to the hotel.
The reservation of hotel nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions herein.
By accepting these terms, you represent and agree:
1) Be an adult and have full capacity to make the reservation, stating that you understand and comprehend all the conditions found on the website.
2) That the data supplied when making the booking on-line are true, complete and concise.
3) only includes those web pages contained within the site map.
4) That access to this website is the responsibility of
5) That once the reservation will proceed to file electronic document has been finalized, you can access it at any time.
6) That confirms the reservation made, ie the dates indicated, the number of rooms, people and the hotel chosen.
7) The terms and price of the reservation, are expressly determining the fare conditions expressly included in the page you make your reservation.
8) Regarding the relationship with the portal, it gives the possibility to book rooms at the selected hotel through their website, but does not offer any benefit hotel at your own risk.
9) That the card details are collected in order to guarantee the reservation. The payment thereof shall be paid at the selected hotel and only in the case of cancellations or no-shows (no shows), it shall cancel the reservation and will charge you set in the conditions of the fare.
10) Bids shall be valid only for as long as they are accessible to service recipients.
Prices shown are Retail Prices VAT included.
Price includes: Price per night depending on room type and rate selected, except for hotels specifically noted the inclusion of other services.
Not included: Any service not specified plus extras such as transfers, tips, telephone calls, laundry, minibar, parking, etc ...
Arrival (check-in) and departure (check-out) as a rule and unless otherwise expressly agreed to the establishment, rooms will be used after 14 hours the day of arrival and must be vacated at 12 am on departure day.
PASSPORTS AND VISAS
All travellers, without exception (including children) must carry in order his personal and family documents for either a passport or identity card, under current legislation. Will be borne by them when they travel required to obtain visas, passports, vaccination certificates, etc.. Children under 18 must carry written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. If rejected by any authority to grant visas for particular causes of the user, or be denied entry into the country because they lack the requirements imposed, or default in the documentation required, or for not being a carrier of the same, the hotel accepts no responsibility for events of this nature, being borne by the consumer any expense arising, apply in these circumstances the conditions and standards established for the case of no-show.